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Return Policy

At www.redparrotfashions.com.au , we try our best to provide great customer experience every time you shop with us, if at all due to any reason you are not satisfied with the purchase that you made from our website, you can return or exchange the same. www.redparrotfashions.com.aus Return policy provides you the choice to either return or exchange products that were purchased from www.redparrotfashions.com.au within 30 days after you receive the item(s). In case of returned items, the exact amount would be credited back to your red parrot cashback account which you had paid to purchase the item as cashback. If you wish to exchange any product, the reason being defective product or size mismatch, it would be done free of cost. However, exchange of products or items is conditioned to the availability of product in stock.

There are however some EXCLUSIONS and DIRECTIONS that apply to this policy

  1. If you have purchased any item and wish to return the same, it should be done within 15 days from the day it is received. To return item purchased, please call our customer care at  0469395486
  2. Any item that is to be returned or exchanged should be in their original condition and unused along with their price tag and packaging, which should not be tinkered with.
  3. Exchanges may take place only if our Logistics team services in your address/locality.
  4. In case any item purchased has free gift(s) associated along with it, on return of the item the free gift also has to be returned.
  5. If you wish to ship back your returns on your own, please pack the products properly so as avoid any damage or events such as loss of items during the transit phase. We recommend the use of well-known courier service for all self-shipped returns.
  6. Refund/ replacement of goods/ merchandise is subject to inspection by the red parrot clothing team.
  7. Please note that the shipping charge and the convenience charge for Cash on Delivery would not be considered for the refund value as these come under non – refundable charges.

There are two ways in which a product can be returned to us. In most of the locations, we offer free pick up service for returning of products. You will see a pick up option as soon as you submit a request for return. If we do not offer pick up services from your location, or if you prefer, you can ship a product or item back to us. In the scenario that you ship an item to us, we will credit your cashback account with Rs.100 so as to cover up for the shipping cost. Once we have the returned product with us, our team will review the same and will credit the amount that you paid to purchase the same into your Red Parrot cashback account. If you wish to receive refund instead, please send an email with the following details from your registered email address to customerservice@redparrotfashions.com.au

  • Order Number
  • Bank Name
  • Account Holder Name
  • BSB Code
  • Bank Account Number

We will refund the monney to your bank account and provide the proof of money transfer to your registered email id.

We are a registered business in Australia ( KSA Tech consulting Pty Limited, www.ksatech.com.au) and will ensure your transaction with us safe and trustable at all times.